Returns & Refunds
Title: Returns & Refunds
Each silhouette is a unique, hand-cut work of art.
Because of the custom nature of this work:
Custom Orders
Custom silhouettes are final sale and not eligible for return or refund.
Non-Custom Items
For ready-made items, returns may be accepted within 7 days of delivery, provided the item is in original condition.
Damaged Items
If your order arrives damaged, please contact us within 3 days with a photo, and we will make it right.
Questions
We are always happy to help—please reach out before ordering if you have any questions.
